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SPARC value management framework.
maximize value from ServiceNow.
Optimize your ServiceNow investment with the SPARC Value Management Framework. Our assessment identifies key improvement areas and delivers a clear roadmap to maximize platform value.
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Randstad Digital Switzerland AGwhat’s involved?
The SPARC framework provides a holistic evaluation of your ServiceNow footprint based on wherever you are in your ServiceNow journey and where you want to be moving forward. It focuses on five key areas designed to derive the greatest value from your Serv
why is SPARC necessary?
Based on our engagement with ServiceNow customers, seven out of 10 encounter challenges associated with the platform.
- 33% of customers experience poorly managed ServiceNow instances with complicated workflows and outdated processes.
- 65% of customers are dealing with self-service issues due to complex integrations.
- 75% of CIOs recognize the need for digitization due to complex workflows impacting effectiveness.
- High implementation costs due to complex architecture
- Redundant investments in other tools and technologies
- 10% of the time, help desk staff is reconciling issues related to disconnected help desk systems.
what’s in it for you?
~30% improvement in overall license usage and costs
~35% reduction in platform support costs
~20% reduction in upgrade cycles and related support costs
~30% reduction in support costs through alignment with out-of-the-box (OOTB) capabilities
SPARC — a value management framework for ServiceNow.
Enhance your ServiceNow capabilities and start maximizing the value of your investment with the SPARC value management framework. We use SPARC to assess various aspects of your ServiceNow landscape and provide actionable recommendations in a roadmap that outlines your path to ServiceNow value realization.
simply fill out the form and get your free copy now
or get directly in touch
Patrick Pfefferle | Delivery Team Lead
✉️ patrick.pfefferle@randstaddigital.com
📞 +41 79 539 80 36
Magdalena Wojtak | Business Development
✉️ magdalena.wojtak@randstaddigital.com
📞 +41 78 314 66 33
work with the best.
Extract full value from your ServiceNow investments — starting today!
Randstad Digital is an end-to-end service provider focused on addressing your ServiceNow needs and objectives. We come to you with vast services expertise across industries. And, as a ServiceNow Premier and RiseUp partner, we are ready to support those efforts that help you achieve your goals.
a multidimensional
approach.
Our value management engagement focuses on three key dimensions.
technology
Explore ways to enhance ServiceNow via health-scan improvements, data governance, instance consolidation, and more.
economics
Identify opportunities to save via license overage reduction, utilizing idle SKUs, support cost reduction, and ROI improvement.
functionality
Take greater advantage of ServiceNow’s extensive functionality, especially as it aligns with business objectives and targets.
managing your platform
investments is good practice.
ServiceNow, recognized globally as a leading enterprise digital workflow platform, is utilized by organizations across various industry segments. While it offers powerful capabilities that extend beyond the traditional ITSM and into other enterprise functional areas, challenges arise with adoption of the platform, multiple instances, inconsistent usage, and complex customizations.
This can lead to inefficiencies and increased costs for an organization. It is essential to periodically assess the effectiveness of the ServiceNow platform in alignment with your specific needs, objectives, and experiences. Evaluating factors such as return on investment (ROI) and associated costs can provide valuable insights into the platform's performance and help optimize its utilization for maximum benefit.
This proactive approach ensures that organizations continuously derive value from their investment in ServiceNow and effectively navigate any challenges that may arise